We offer two shipping options. When placing the order you have the option between "tracked" and "untracked" delivery.
The tracked delivery allows you to track the products until the order is delivered. Which can be either at your given delivery address or at a pick-up point.
For the untracked delivery option you can only track the order until the German border. This delivery option usually takes a little longer.
As soon as your goods have been dispatched, you will receive an e-mail from us with your tracking number. You can then track your shipment in the link.
It can sometimes take a few days for the tracking status to adjust. This is especially the case if your shipment was packed before the weekend or a public holiday. The shipping companies do not collect orders on the weekend or public holidays.
You can find more information about our shipping conditions and shipping costs here: